Today’s featured guest is Richard Jackson from Riverside Health System. Rick is the Executive Director of the Riverside Center for Excellence in Aging and Lifelong Health, which helps older adults and their families make informed decisions about their health and wellbeing.
Read MoreToday’s featured guest is Sharie Torres. Sharie is a registered nurse from Hawaii and has worked in a large healthcare system there for 20 years. She acts as a Utilization Manager and has witnessed firsthand how technology has helped one of the largest providers of the nation, improve their workflow and referral management processes. A lot of healthcare systems today are struggling with the transition to technological solutions. Moving from hundreds of paper processes to something quicker can be a huge and often tedious undertaking for a medical team.
Read MoreToday’s featured guest is Denise Rabidoux, President, and CEO of EHM Senior Solutions. EHM Senior Solutions is a not-for-profit organization with a history dating back to 1879. Formerly known as Evangelical Homes of Michigan, EHM operates senior living, Medi-Care at home and private duty life choices programs.
Read MoreWe are in for a treat with today’s featured guest, Alex Go. Alex is the CEO and Co-founder of LivWell Health, a technology-enabled service provider that assists seniors to live independently at home and also for families seeking assistance in their care. Their goal is to make caregiving easier for the 44 million Americans that are caring for older adults and special needs children. LivWell Health partners with senior service providers to expand the markets they serve with the goals of enhancing revenue and improving staff productivity.
Read MoreWith an aging population that prefers to live independently in the setting of their choice (often their home), the demand for home and community-based service delivery is growing.
LivWell Health is designed to meet this need for patients and their families, care coordinators, social workers and senior living providers.
Care coordinators and social workers have chosen LivWell Health's workflow-optimized, referral management solutions to easily manage community resources, create a patient-centric "personalized service plan" and streamline patient hand-offs to their preferred network partners.
Senior living providers enjoy LivWell Health's interactive digital signage systems and tablets to register for social activities, submit service requests, review dining options or just keep up with community news. This offers one information system to power all of the providers' signage, in-campus TV channel and resident portal solutions.
This four-part podcast series dives deeper into the role that LivWell Health and technology in general increasingly play in home and community-based services and care transitions. The following episodes explore LivWell Health founder Alex Go's personal journey as a caregiver and how it inspired him to create LivWell Health, as well as examples of how several communities and care coordinators have incorporated LivWell Health into their programs with great success.
Episode 38: One Caregiver’s Journey to Impact 1 Million Lives with Alex Go
Episode 39: The Role of Technology and Transformation In Senior Living With Denise Rabidoux of EHM Senior Solutions
Episode 40: Digitizing Tedious Paper-Based Workflows and Referrals in a Large Health Care System with Sharie Torres
Episode 41: Leveraging Metrics and Personalized Care to Keep Older Adults Healthy and Safe at Home
Today’s featured guest is Tristan White. Tristan is the CEO and founder of The Physio Co, which helps Australian seniors stay mobile, safe, and happy. Onsite physiotherapy is their thing. In 2004, The Physio Co was just one person with a vision to change seniors' healthcare forever. Today, The Physio Co is ranked as Australia’s best place to work, has 100 team members and delivers over 200,000 physiotherapy consultations per year.
Tristan is a qualified physiotherapist from the University of Melbourne. He has an MBA from Queensland University of Technology and a Masters degree from MIT for their Entrepreneurial Masters Program. Tristan also loves helping other people build strong cultures and be happier at work. He writes a blog called Culture is Everything, which Smart Company lists as one of Australia’s 25 Best Business Blogs and he is also a speaker. In today’s episode we hear all about Tristan’s work with The Physio Co as well as the systems he uses to create successful cultures in his organization and in others.
Why Tristan left behind a sexy career helping professional athletes to serve older adults
The role physiotherapists play in providing social engagement for the seniors they treat
How a combination of in-person and tele-rehab can be powerful for PT patients
How to discover and live the core values of your business and create a consistent organizational culture
How to show employees love and appreciation
The importance of being flexible on what you deliver but consistent in how you deliver
Connect with Tristan: LinkedIn | Twitter | Facebook | Instagram
Culture is Everything: The Story And System Of A Start-Up That Became Australia's Best Place To Work
BOOST Bonus: 8 Innovators Targeting the Elder Care Market
Today’s featured guest is Jim Klopman. Jim is a lifelong innovator who has always been one of those people who thinks differently. He was born with brain damage, ADHD, and dyslexia and used athletics to overcome these challenges. After years of being an athlete and unsure of his purpose in life, Jim found his purpose and developed his own business called The SlackBow Balance Training System.
After five years of development, Jim believes that with the right neural whole-body training to optimize the human balance system, everyone can improve physically and mentally, and can even live longer and feel younger. Prior to starting SlackBow, Jim worked as a VP of Marketing at Intera Corporation and at Russell Athletic as a Management Turnaround Specialist and Product Developer. Today Jim is here to share more about balance training and what the SlackBow System is all about.
The three things everyone should know about balance and the SlackBow System.
The Klopman Balance Index and how it is designed to categorize balance.
Why we live in a world that is designed to degrade our balance system.
Everyday tips and strategies for improving your balance.
The complexity of the balance system, and how it involves every aspect of your body.
Recovering from balance issues and the role it plays on our mental health and quality of life.
The importance of perseverance and having an absolute belief in what you do.
Why timing is everything when it comes to adopting new innovations in the market.
As an innovator, why taking action on your ideas is absolutely crucial.
BOOST Bonus: 8 Ways to Improve Your Balance
Today’s featured guest is John Lee. John is the co-founder of Capital Kombucha, which is Washington D.C.’s first kombucha brewery. He founded the company with two classmates from GW’s business school in 2012. Prior to business school, John worked as a structural engineer, which was a far cry from the world of healthy beverages. John and his co-founders identified a market in D.C. for the fermented sweetened tea drink that’s believed to support a healthy gut and strong immune system.
Unlike the West Coast, which is saturated with these types of health and wellness beverages, D.C. was pretty low on kombucha offerings, yet had a very active, health-conscious population. So Capital Kombucha was born and they began selling their drinks at local markets before expanding to larger retail outlets, like Whole Foods and Safeway. Today they distribute to hundreds of locations from Virginia to New York, all along the mid-Atlantic.
The three things everyone should know about kombucha and building a business in the beverage industry.
The costs and challenges faced when you have a product that is not shelf-stable.
How to be competitive in the beverage industry and have your product stand out.
Implementing a just-in-time inventory system when you do not yet have baseline data.
Future trends in the beverage industry and how to leverage partnerships.
How to avoid burnout by taking a step back from your business to get a new perspective.
BOOST Bonus: 5 Facts That Will Convince You To Actually Care About Your Gut Bacteria
Today’s featured guest is Josh Linkner. Josh has spent his career harnessing the power of creative disruption. His journey has been non-traditional at every step. As the founder and CEO of five tech companies, Josh built his businesses from a blank page into a combined value of over $200 million. As a hyper-growth CEO of over 20 years, he’s used innovative approaches to topple competitors, fight through adversity, and achieve at the highest levels.
In addition to his own startups, Josh has been involved with the launch, growth or financing of over 100 other companies. He’e helped raise over $150 million of venture capital and has mentored leaders and entrepreneurs through the struggles of explosive growth. He is the founding partner of Detroit Venture Partners, which invests in tech startups as a platform to help rebuild his beloved hometown of Detroit, Michigan. He’s also the founder and CEO of ePrize where Josh built the largest digital promotion agency in the world, serving 74 of the top 100 brands.
Working with many of the most progressive CMO’s in the world, he’s a pioneer in digital marketing, winning dozens of awards for groundbreaking innovation at the intersection of technology and advertising. Josh is also an internationally recognized thought leader and a top-rated keynote speaker on innovation, creativity, reinvention, and hyper-growth leadership. His keynotes are focused not only on inspiring audiences but also sharing actionable strategies to drive meaningful outcomes. He is also a two-time New York Times best-selling author of three books, he’s a weekly contributor to Inc. Magazine, Forbes, and the Detroit Free Press, and a professional jazz guitarist. He has twice been named the Ernst and Young Entrepreneur of the Year, and is a President Obama Champion of Change Award recipient.
The three things to know about creative disruption and how to implement it in our lives.
How to unlock your creative capacity by simply recognizing that it is a learned skill.
How you can overcome the stagnation of brainstorming with "role-storming".
Why Josh looks at hacking as a tool that can also be used for good.
The mindset of compasses over maps to empower ourselves to carve the best route.
How to put yourself out of business by constantly being in a state of reinvention.
Josh’s parting piece of wisdom to focus on creating your own art and possibilities in the world.
Hacking Innovation: The New Growth Model from the Sinister World of Hackers
Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity
The Road to Reinvention: How to Drive Disruption and Accelerate Transformation
Leaning Forward: Surviving/Winning in the Future of Interactive Marketing
BOOST Bonus: 7 Daily Habits That Can Unlock Your Creativity, According to Science
Today’s featured guest is Ben Foster. Ben is a full-time product advisor who’s currently working with over a dozen start-ups up and down the East Coast, through his firm, Foster Innovation. He has a top notch reputation amongst entrepreneurs and venture capitalists who are eager to get his guidance as they scale their companies.
Previously, Ben was the VP of Product Management and User Experience at OPower, a company he helped lead to a $1 billion IPO and was later bought by Oracle. Ben started his career in the first big Internet boom and rose through the ranks at eBay in the early 2000’s and he hasn’t looked back since.
The three things to know about working as an advisor to start-ups.
Why Ben coaches his clients to be product-driven rather than services-driven.
A good business model for working with early-stage start-up companies.
How Ben has built his business based mostly on referral and word-of-mouth.
Start-up do's and don'ts.
Why it's critical to understand what your business is good at and how it really functions.
How Ben has separated himself from other advisors and sets professional boundaries to ensure quality work and enough personal time.
Other podcasts and publications featuring Ben:
BOOST Bonus: Product/Market Fit: What it Really Means, How to Measure it, and Where to Find It
Today’s featured guest is Bob London, the founder and CEO of Chief Listening Officers, which helps mid-sized B2B tech and professional services firms in the software, SaaS, data, financial services, and healthcare sectors really listen to their customers and develop marketing strategies that speak to them. Bob is a 20-year marketing leader who pioneered the outsourced chief marketing officer concept in 2003 when he founded London, Ink., a B2B marketing consultancy. He’s worked with, advised, and mentored dozens of small and mid-sized companies on their marketing strategy and execution, serving as an interim or part-time CMO.
Bob wears a number of other hats as well, including serving as an Entrepreneur in Residence at the University of Maryland’s Dingman Center for Entrepreneurship. He’s mentors and advises numerous startup companies, he speaks at a ton of events, and he publishes the DriveTime Marketing video blog, as well as Bobservations, a blog series that looks at the often humorous intersection of business and life.
The three things everyone should know about what it takes to be a chief listening officer.
The “12 magical questions” every business should ask their audience.
What the “elevator rant” is and how it can help you gain insight into the minds of your customers.
How Bob teaches companies to embrace the culture of good listening.
Why the ideal time for organizations to listen to their customers is when things are going well.
Why a face-to-face meeting is much more effective than a customer survey.
How Bob had to learn how to market himself in order to grow his business.
BOOST Bonus: 12 Provocative Customer Re-Discovery Questions and How to Ask Them
Today’s featured guest is Patrick Freuler, the founder, and CEO of Audicus, which offers high-tech, affordable hearing aids by selling them straight to consumers, online. Audicus is changing the way hearing loss is diagnosed and treated by providing remote hearing test solutions, which they do by offering free hearing test apps on desktops and iOS. This unique model is truly disrupting the hearing aid industry. In fact, it is so disruptive that Audicus has become the leading eCommerce retailer of hearing aids and has saved consumers more than $30 million to date.
On top of that, Patrick recently pitched to Sir Richard Branson on Necker Island alongside only a handful of companies in the Extreme Tech Challenge. Patrick was born in Switzerland but he was raised in and went to school in Brazil and Amsterdam. He holds a bachelor’s and master’s degree in Aerospace Engineering from MIT and before Audicus he worked as a private equity healthcare investor at Bain Capital and also as a Strategy Consultant at McKinsey.
Patrick joins us today to talk about the three things that everyone should know about Audicus, including how they are streamlining the hearing aid acquisition process with a consumer- centric focus. He shares how Audicus is revolutionizing the hearing aid industry by taking a completely new approach and offering consumers an alternative to purchasing hearing aids. Patrick outlines exactly how they were able to grow Audicus by tapping into the tech- enabled, younger consumer segment with their unique business model. The press and word of mouth that the company received from this approach was what really put Audicus on the map.
Ultimately, Audicus is all about bringing people together by taking a consumer-based focus to their branding. Patrick also shares how they aim to educate their consumers to take healthcare decisions into their own hands to have a drastic improvement in their quality of life.
Episode 19 Transcript: Disrupting the Hearing Aid Industry with Patrick Freuler
The three takeaways that everyone should know about Patrick’s company, Audicus.
How Patrick is steering Audicus to disrupt the hearing aid industry by providing consumers with an alternative channel to purchase.
The strategies Patrick used to grow Audicus, competing in two different customer segments and bypassing audiologists.
How to identify your ideal customer segments and how to uniquely market to each one.
What motivated Patrick to leave his prestigious positions in Corporate America and start his own company.
How Patrick finds balance within his work and personal life.
BOOST Bonus: 5 Ways to Disrupt a Dying Industry
Our featured guest today is a big name in one of the toughest industries in the country: the production and sale of marijuana.
Justin Lee is the founder of The Honey Cellar, a leading recreational dispensary in Boulder, Colorado. While he had a long road to entrepreneurship, Justin has become incredibly passionate about the ins and outs of running his own business and promoting greater education about cannabis products.
Justin joins us to talk about some of the biggest challenges he faces as a business owner in such a tightly-regulated industry. He shares some of the mistakes he sees fellow entrepreneurs making in Colorado and across the country as the market for legal marijuana widens, and discusses the many intricacies of growing and selling cannabis.
As a chronic pain sufferer himself, Justin has become most passionate about exploring medical applications of marijuana. He works with other former athletes, including former Broncos quarterback Jake Plummer, to build awareness of products that manage pain with lower risk of addiction (as often happens with opiates). Justin also talks about how to get creative with advertising a product that's largely illegal to market and how he's embedded himself in the cannabis culture.
The toughest challenges of being in the legal marijuana business and Justin's entrepreneurial advice.
How lobbying by other industries affects Justin's business.
How legal marijuana could be a revolutionary treatment for those dealing with chronic pain, and how Justin's business aims to support this work.
The future of the cannabis industry.
Three of Justin's most important and successful tactics for growing his business in a highly-regulated, competitive market.
Connect with Justin: The Honey Cellar | ReStalk | ReStalk on Instagram
Justin in HERB MAGAZINE: featured with former NFL quarterback, Jake Plummer
Justin on Jake Plummer's Snake's Takes Podcast
Former Broncos QB Jake Plummer Continues Crusade for Cannbis Products from Denverite, featuring Jake Plummer & Justin Lee
Madrone Cannabis Club and Madrone Farms on Facebook
Justin doing MMA!
Tweed - Canadian Cannabis
BOOST Bonus: 5 Ways To Break Into a Highly Regulated Industry
It's scary to take the leap of faith and start your own business, no matter how excited you are to pursue your passion. Our guest, Adam Kaplan, left a comfortable job at his father's company to do just that - so today he's sharing that journey.
Adam Kaplan is the founder and CEO of Solera Senior Living, a platform for the development and operation of luxury communities for seniors. Adam joins us to talk about his strategies at Solera, the importance of networking and strategic partnerships, and why he left his father's company to build his own.
Solera focuses on building innovative, luxury communities that seniors truly want to live in - complete with food service, transportation, and engaging resident programs. Adam talks about why Solera's emphasis on retaining great talent within the company produces a better experience for employees and senior residents alike.
Adam and I also talk about the more technical aspects of his business, including his three-part approach to rapid growth. Adam also talks about the tenacity required by young entrepreneurs to overcome obstacles, and why meeting other professionals is essential to his strategy. We also touch on how he maintains balance among all the busyness in order to be a well-rounded father, CEO, and person.
The three pieces of Solera's business plan that have propelled its rapid growth.
Why Adam thinks finding, developing, and engaging talent is one of the keys to success.
How reaching out to other professionals and widening his circle helps Adam refine his ideas.
The strategy Adam used when confronted with potentially hurtful comments about his youth or inexperience.
Why you shouldn't wait for "the right time" to launch your business.
Connect with Adam: LinkedIn
Harry Kraemer - Kellogg School of Management
BOOST Bonus: 18 Tricks to Make New Habits Stick
Today on The BOOST Podcast, I get to chat with serial entrepreneur Scott Moody! Scott has enjoyed an illustrious career as a tech genius in the startup world. Now, he’s combining his skills with a heart for serving an overlooked demographic as the CEO of K4Connect.
Scott was the CEO and Co-founder of AuthenTec, a leading provider of fingerprint sensor and security solutions. AuthenTec was eventually acquired by Apple. After swearing off startups, he took the plunge again by creating a mission-driven tech startup that focused on the needs of older adults and people living with disabilities. He recognized that technology solutions which help this population live an independent lifestyle were severely limited.
We talk about his approach to creating an encore career and why he felt compelled to return to the startup world after an inspiring encounter in Rwanda. Running a startup is a team effort and Scott shares his approach to finding the right team and cultivating an environment that produces results. Scott has a wealth of knowledge to share and a great perspective on how to help make the world a better place through mission-driven entrepreneurship.
The three things Scott wants us to know about K4Connect.
How both of his startup experiences compare, even though their target audiences and missions are completely different.
Why he decided to go back into the startup world after selling AuthenTec to Apple.
How to hire the right team and give them the space to use their strengths.
Why he decided to focus on serving the demographics of senior citizens and people living with disabilities.
BOOST Bonus: 5 Key Principles of Servant Leadership
I am thrilled to welcome my guest, Kym Martin, to The BOOST Podcast this week! Kym is a keynote speaker and founder of 360 Degree Insights, a strategic healthcare consulting firm.
Kym is also a 4-time cancer survivor. Having been diagnosed with cancer in her teens, twenties, thirties, and forties, it was important for Kym to turn her experience into a meaningful contribution to the healthcare industry. Armed with personal knowledge of patient psyche at the varying degrees of engagement, she works to help the industry better understand the needs of the patients.
This is a truly inspirational story of turning hardship into service to the world and I know you will join me in gratitude for Kym's work and inspiration for your own.
The different stages of patient engagement that Kym went through with each cancer diagnosis.
How taking control of her medical experience inspired Kym to start her own business.
The quality she learned as a cancer survivor that helps her as an entrepreneur.
Why saying yes to the "wrong" things early on is an important step in refining your message and brand.
Kym's best advice for other entrepreneurs.
BOOST Bonus: Kym's recommended reading list for personal and professional development:
Quiet. The Power of Introverts in a World that Can't Stop Talking
One Person/Multiple Careers: The Original Guide to the Slash Career
Bonus Read: The Easy GL Diet Handbook: Lose Weight with the Revolutionary Glycemic Load Program
